Vendor Questions

Yes, this option is located on product descriptions.

You can upload a maximum of 8 images per product.

Yes, you can add this information to your vendor profile, and you can set the radius i.e. 10 miles-30 miles.

Yes, this can be set up in settings.

Yes, you have the ability to create coupons and discount codes in your online store.

You will need to log into your account and remove each product.

Yes, you can change your store name via settings. However, you will not be allowed to change your username once created.

Yes, as long as you provide the correct shipping methods and information.

Customers can be contacted directly through the messaging option on your account.

Yes, you will need a verified Paypal account to sign up and receive payment. You can also use Stripe.

Yes, you can relist items once sold.

Your commission is automatically calculated on each transaction and you can create an invoice from the invoice tab in your account.

Your commission is automatically calculated on each transaction and you can create an invoice from the invoice tab in your account.

Customer Questions

The vendor will send you shipping confirmation and the courier service will provide tracking information.

PayPal and Stripe are the preferable options.

Please check the terms and conditions for vendor specific promotions. Popup United discount codes can only be used once per customer and per transactions.

Please check the vendor profile to receive specific delivery information for your product. Popup United encourage vendors to use the below:

  • Royal mail
  • Parcelforce
  • DPD
  • Yodel

 

Please refer to the refund policy on the Popup United Home Page.